Residential Laundry

Yes. The minimum order for residential laundry is £20, or £40 if you’d like your whites washed separately. For commercial laundry, the minimum is £30 per collection. Collection and delivery are included. 

Yes, collection and delivery are included in our standard pricing within our serviced areas.  

Take a look at our What Does 5kgs Look Like? guide for examples of what a typical load can include. 

Most standard laundry orders are returned within 48 hours of collection, Monday to Friday. Larger orders or particularly busy periods may require a little extra time, but we'll always keep you informed and coordinate a convenient delivery time with you.

No, we weigh your laundry on a trade-approved scale once it arrives with us, and your invoice is based on that actual weight.  

You can include everyday clothing, towels, bedding, sheets, duvet covers, pillowcases and other suitable commercial and household laundry.  

At your first collection, we can provide you with a Linen Loop laundry to reuse for future orders. You’re also welcome to use your own bag, provided it is clean, dry and easy for us to carry. 

You’re welcome to use your own laundry bag or a large kitchen bin bag, as long as it is clean, dry, securely closed and free from holes or tears. Please make sure the bag is not packed so heavily that it cannot be carried safely. If you prefer, you can purchase a reusable Linen Loop laundry bag for £7.50 and use it for future collections. 

For hygiene and safety reasons, we do not accept:

• Dry-clean-only items
• Intimate wear and lingerie
• Items that require specialist cleaning or are unsuitable for standard machine washing
• Items that are biologically soiled, affected by mould, or show signs of pest infestation

Hand-wash-only items can only be accepted if you are happy for them to be washed using a full gentle-cycle machine wash with the rest of your laundry load.

If an unsuitable item is included in your order, it will be returned to you unwashed.

Yes, each customer's laundry is handled separately and kept with their own order throughout the process. 

We offer two curated wash formulas: The Pure Loop, our hypoallergenic, fragrance-free option, and The Fresh Loop, our lightly scented option.

Both skip traditional fabric softener in favour of a gentler, naturally derived alternative. Visit The Loop Wash Formula page to learn more.

Yes, when booking your collection, simply choose The Pure Loop, our fragrance-free wash formula. 

Yes, we offer professional ironing for suitable flatwork including sheets, duvet covers, pillowcases, towels, table linens and napkins.

We do not currently offer hand-ironing for clothing or shirts.

For your first order, book through our website using the Book Your Collection button or send us an enquiry.

After your first booking, you’ll have an account where you can book future collections more quickly through the website or app, with your details and preferences already saved.

Payment is made securely online. Your final charge is based on the weight of your laundry and any additional services selected.

Direct Debit is also available for approved commercial accounts once a regular commercial arrangement has been agreed.

No problem - during your first booking, we'll agree collection and access arrangements with you, such as a safe place for your laundry bag, or access instructions.

Once these are in place, you won’t need to be home for every collection or delivery.

Yes, weekly, fortnightly or monthly recurring collections are all available, alongside one-off bookings. 

We collect across East Lancashire. Visit our Areas We Serve page for current coverage.

If you don't see your location listed, get in touch as we're always reviewing our collection routes.

Our standard commercial rate follows our published per-kilogram pricing.

Businesses with qualifying volume or collection frequency can receive preferential pricing based on factors such as laundry type, volume, frequency and service requirements.

Visit our Commercial Quote page and we’ll put together pricing based on your business needs.